Security Clearance Readiness Consult

Cancellation Policy

By booking, you agree to the following service terms, cancellation policy, and client responsibilities. 1. Cancellation & Rescheduling-Clients must cancel or reschedule at least 24 hrs. before the scheduled appointment time. Cancellations or rescheduling requests made within 24 hours may result in forfeiture of the appointment fee. 2. Scope of Services-All services are educational, advisory or appointment-based in nature. Signature And Silence™ (SaS) does not provide legal advice or representation, financial or adjudicative advice, or official govt. guidance. Security clearance readiness services are designed to help clients organize information, timelines, documents, and questions related to SF-85/P, SF-86, interview prep, reinvestigation, or continuous vetting concerns. No clearance, suitability, public trust, employment, contract, or govt. outcome is guaranteed. 3. Client Responsibilities-Clients are responsible for providing accurate, complete, and truthful information. Clients should be prepared at the scheduled appointment time. Clients must not submit SSNs, DOBs, classified info., medical records, financial account numbers, federal background forms, or other sensitive docs unless specifically instructed through an approved process. 4. Document Handling-If document review is included in a service, documents must be submitted only through the approved method provided by SaS. Classified info. or restricted govt. materials are not accepted. Clients are responsible for redacting sensitive information before submitting docs unless otherwise instructed. 5. Payments-Payment is due at the time of booking unless otherwise stated. 6. Refunds-Completed services are non-refundable. If SaS cancels an appointment due to provider-side issue, the client will be offered either a reschedule or refund. 7. Booking Confirmation-Bookings are subject to availability and confirmation. Clients must provide accurate contact info., including a valid email address and phone number. 8. Confidentiality-Info. shared with SaS is handled confidentially and used only to provide the requested service with client. Client info. is not sold. 9. Limitations-SaS is not responsible for decisions made by employers, agencies, adjudicators, investigators, courts, licensing boards, or govt. entities. The client remains responsible for all info. submitted to any employer, agency, government system, court, or third party. Terms may be updated at any time and apply to all services booked.

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